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We are preparing our launch. Register your interest to receive updates on availability in your area.

SteadHelpHome Support

Lagos · Ibadan

Care for your loved ones. Support for your home.

Arrange non-medical caregiving and household help in Lagos and Ibadan, with clearly defined support and a coordinated service experience.

We are preparing our launch. Register your interest to receive updates on availability in your area.

An older Nigerian woman and a home support companion enjoying tea together in a bright living room

Our services

Four distinct kinds of support

Caregiving and household help are different roles with different skills. We keep them separate so duties stay clear.

Our intended approach

A managed service, not a worker directory

This is how we plan to operate when we launch. Every arrangement will be confirmed in a written service agreement.

Defined duties and support plans

Everyone knows what is — and is not — included.

Role-appropriate staff matching

Caregivers and housekeepers are matched to different roles.

A named service contact

One person to speak to about your arrangement.

Scheduled reviews

Regular check-ins to adjust support where appropriate.

Agreed family communication

Updates at a frequency and in a way you agree.

Clear absence arrangements

Absence and replacement terms explained upfront.

How it works

Five clear steps

  1. 1

    Tell us what support you need.

  2. 2

    Discuss needs, location, and suitability.

  3. 3

    Agree on duties, schedule, and pricing.

  4. 4

    Arrange onboarding and service delivery.

  5. 5

    Review the service and adjust where appropriate.

See the full process

Families abroad

Stay involved without managing every detail.

We aim to give authorised family members a clear point of contact and agreed updates, while respecting the preferences and privacy of the person receiving support.

Explore Support for Families Abroad

Locations

Preparing to serve Lagos and Ibadan

Availability will depend on neighbourhood, staffing, travel requirements, and the type of support requested.

Quality and worker dignity

Built on clear roles and mutual respect

  • Clear roles for every worker and household.
  • Respectful treatment of families and workers alike.
  • Relevant training for each role.
  • Appropriate checks, published once confirmed.
  • Safe ways to report concerns.
  • Consent-based communication.

We will publish specific screening and supervision procedures only once they are confirmed. No screening process removes all risk; clear procedures, supervision and reporting help manage concerns.

Our approach to quality and safety

FAQs

Common questions

What is the difference between a caregiver and a housekeeper?

A caregiver provides non-medical support to a person — companionship, help with agreed daily routines, meals and appointment accompaniment. A housekeeper or household assistant looks after the home — cleaning, laundry, organisation and agreed household tasks. The roles need different skills, so we treat them as separate services and do not use the terms interchangeably.

Is this a placement agency or a managed service?

SteadHelp is planned as a managed service. Rather than simply introducing a worker, we intend to agree defined duties, match staff to the role, provide a named service contact and review the arrangement regularly. The exact responsibilities will be set out in your written service agreement.

Can I arrange support from abroad?

Yes. Many enquiries come from Nigerians living outside the country who are arranging support for a parent or relative. We aim to offer a clear point of contact and agreed updates for authorised family members, while respecting the wishes and privacy of the person receiving support.

Do you provide nursing or medical treatment?

No. Our caregiving is non-medical. We do not provide nursing, diagnosis, injections, wound care or other clinical treatment. Caregivers may give medication reminders only. For clinical needs, please work with a qualified health professional.

What happens if a worker is absent?

Absence and replacement arrangements will be explained clearly and agreed in your written service agreement before service begins. We do not promise instant or guaranteed replacement times.

View all FAQs

Tell us what support you need.

Request a consultation to discuss your needs, location and current availability. There is no obligation.

Request Support WhatsApp