How it works
A clear process from first conversation to regular review
Every arrangement starts with understanding needs and ends up written down, so families and workers know what to expect.
- 1
Tell us what support you need.
Complete a short enquiry with your city, general area and the kind of help you are looking for. No medical records or documents are needed at this stage.
- 2
Discuss needs, location, and suitability.
We contact you to talk through the situation, the schedule you have in mind and whether our non-medical service is the right fit.
- 3
Agree on duties, schedule, and pricing.
You receive a written outline of duties, boundaries, schedule and a personalised quote. Nothing begins until it is agreed.
- 4
Arrange onboarding and service delivery.
We introduce the matched worker, set up routines and confirm who your named service contact is.
- 5
Review the service and adjust where appropriate.
Scheduled reviews give everyone a chance to say what is working and what should change.
Submitting an enquiry requests a consultation. It is not a confirmed booking.
Tell us what support you need.
Request a consultation to discuss your needs, location and current availability. There is no obligation.